Renewals / Notices

It’s now easier than ever to renew library materials checked out to you! Several options are available. You can…

• Bring the item or items to the library for renewal
• Ask at Circulation Services to have items renewed for you even if you don’t have the items with you
• Call the Circulation Services at 715-839-5003 and ask us to renew your items for you over the phone
• Renew using the Automated Telephone Renewal Service
• Call toll-free 1-866-697-3639 or 1-866-MYRENEW
  (in Eau Claire area, please call: 839-3892)
• Have your library card ready and the last four digits of the item(s) you wish to renew.
• You may renew selected items or “renew all”. Stay on the line! If you choose to renew all of your items, each item must be acknowledged with the new due date by the Automated voice. If you hang up before the end of the list, the unacknowledged items will not be renewed.

Renew your items yourself from the online catalog

• Click on the “My Account” tab at the top of the page
• Enter your name and library card number in the form provided and click “Submit”
• Click on the “Items currently checked out”
• Select the “Renew All” button to renew all of your items or mark those you wish to renew and click on “Renew Selected Items”
• Scroll down to review the renewal status of each item, noting whether the item was renewed and the new due date.
• Items may be renewed up to two times provided there are no holds for the item.

Renewing Interlibrary Loan Material

To check on the possibility of a renewal, call the Holds and Resource Sharing office at 715-839-3877 weekdays between 9 a.m. and 3 p.m. at least two days before the due date.

For more information on renewing an item, click here.

E-Mail Notification
The library offers an e-mail notification to its customers. Using this service, we can send you an e-mail to let you know that the materials you placed on hold are ready for pickup or that you have items overdue for return.

If you would like to participate, please send an e-mail containing the e-mail address you would like us to use and your library card number, which is printed just below the barcode on your library card. Send this information to This e-mail address is being protected from spambots. You need JavaScript enabled to view it   and place “NEW ADDRESS” in the subject line.

The MORE automated online catalog includes a telephone notification service (TNS) that will automatically call you when your library item is ready to be picked up. If you are not home, it will leave a message on your answering machine or voice mail. This service replaces notification through the mail, thus creating significant savings in postage and staff time. Please contact Circulation Services at 715-839-5003 if you prefer not to receive telephone calls regarding items that are ready for you to pick up at the library.

If you currently receive your notices via e-mail, you will continue to do so.