Keep Asking Questions
You can get personal help from your library over the phone, via email, and through online chat. Staff are working remotely, but you can call any of the numbers below and leave a voicemail message for assistance. Also, staff is generally unavailable on holidays when the library is closed.
Phone Hours
- Monday thru Friday from 10 a.m. to 5 p.m.
Chat Hours
- Monday through Friday from 10 a.m. to 5 p.m.
Numbers & Email
- General questions: 715-839-5004 • reference@eauclaire.lib.wi.us
- Youth Services: 715-839-5007 • ysstaff@eauclaire.lib.wi.us
- Account-related questions: 715-839-5003 • circstaff@eauclaire.lib.wi.us
- Critical Resources (food, shelter, mental health, etc.): 715-839-5061 • libbyr@eauclaire.lib.wi.us
NOTE: For the security of library staff, your call will be returned from an “unknown” number. For email, if you have spam-blocking software in place, you may need to disable it.
Chat Service
View additional contact information here.
Library Hours: reference@eauclaire.lib.wi.us Ph: 715-839-5005
Item Availability: reference@eauclaire.lib.wi.us Ph: 715-839-5004
Automated Telephone Renewals:
circstaff@eauclaire.lib.wi.us Ph: 866-697-3639
Checkout, Holds, Renewals, Returns, Overdue items & Fines, Book drops:
circstaff@eauclaire.lib.wi.us Ph: 715-839-5003
Children’s & Youth Services: ysstaff@eauclaire.lib.wi.us Ph: 715-839-5007
Library Programs & Events: isas@eauclaire.lib.wi.us Ph: 715-839-5094
Art Exhibits: isas@eauclaire.lib.wi.us Ph: 715-839-5094
Meeting Rooms: Ph: 715-839-5004
Home Delivery Services: kathyh@eauclaire.lib.wi.us Ph: 715-839-4857
Community Information: reference@eauclaire.lib.wi.us Ph: 715-839-5004
Internet & Computer Resources: reference@eauclaire.lib.wi.us Ph: 715-839-5004
Interlibrary Loan: reference@eauclaire.lib.wi.us Ph: 715-839-5004
Information & Reference (Voice): reference@eauclaire.lib.wi.us Ph: 715-839-5004
Information & Reference (Fax): Ph: 715-833-5310
Friends of the Library: friendsofthelibrary@eauclaire.lib.wi.us Ph: 715-831-5301
Administration: admstaff@eauclaire.lib.wi.us Ph: 715-833-5318
Library Employment: kimberlyh@eauclaire.lib.wi.us Ph: 715-839-6225
Library Director (Pamela Westby): pamelaw@eauclaire.lib.wi.us Ph: 715-839-5001
Deputy Director (Kimberly Hennings): kimberlyh@eauclaire.lib.wi.us Ph: 715-839-6225
Deputy Director (Shelly Collins-Fuerbringer): shellyc@eauclaire.lib.wi.us Ph: 715-839-5063
Webmaster | Site Feedback: mikep@eauclaire.lib.wi.us Ph: 715-833-5312
Community Resource Specialist (Libby Richter): libbyr@eauclaire.lib.wi.us Ph: 715-839-5061
Contact Us
Submit your questions or comments regarding any library service or event.