Common Questions

What are the new library hours? 

Monday 9 a.m.–8 p.m. | Tuesday 9 a.m.–8 p.m. | Wednesday 9 a.m.–8 p.m. | Thursday 9 a.m.–8 p.m. | Friday 9 a.m.–6 p.m. | Saturday 9 a.m.–6 p.m. | Sunday Closed [Updated Sept. 8]

Do I need to make an appointment? 

Nope! Customers may visit the library to browse materials, use computers (1-hour guarantee), and access other services during open hours. No appointments needed.

How do I pick up my reserved materials? 

Once you receive a notification that your items are ready, simply visit the library, enter the building, and retrieve them from the on-hold selves. You will need to bring your library card and check out your materials.

➜ Find more answers to common questions here

Updated 9/8/21

Contact Us

You can get personal help from your library over the phone, via email, and through online chat. Staff is generally unavailable on holidays when the library is closed.

Numbers & Email

Chat Hours

Monday–Thursday: 9 a.m.–6 p.m.
Friday–Saturday: 9 a.m.–5:45 p.m.
Sunday: Closed

Library Hours:  reference@eauclaire.lib.wi.us   Ph: 715-839-5005

Item Availability: reference@eauclaire.lib.wi.us  Ph: 715-839-5004

Automated Telephone Renewals:
circstaff@eauclaire.lib.wi.us Ph: 866-697-3639

Checkout, Holds, Renewals, Returns, Overdue items & Fines, Book drops:
circstaff@eauclaire.lib.wi.us  Ph: 715-839-5003

Children’s & Youth Services:  ysstaff@eauclaire.lib.wi.us  Ph: 715-839-5007

Library Programs & Events:  isas@eauclaire.lib.wi.us  Ph: 715-839-5094

Art Exhibits:  isas@eauclaire.lib.wi.us   Ph: 715-839-5094

Meeting Rooms:  Ph: 715-839-5004

Home Delivery Services:  kathyh@eauclaire.lib.wi.us   Ph: 715-839-4857

Community Information:  reference@eauclaire.lib.wi.us   Ph: 715-839-5004

Internet & Computer Resources:  reference@eauclaire.lib.wi.us   Ph: 715-839-5004

Interlibrary Loan:  reference@eauclaire.lib.wi.us   Ph: 715-839-5004

Information & Reference (Voice):  reference@eauclaire.lib.wi.us  Ph: 715-839-5004

Information & Reference (Fax):   Ph: 715-833-5310

Friends of the Library:  friendsofthelibrary@eauclaire.lib.wi.us   Ph: 715-831-5301

Administration: admstaff@eauclaire.lib.wi.us   Ph: 715-833-5318

Library Employment:  kimberlyh@eauclaire.lib.wi.us   Ph: 715-839-6225

Library Director (Pamela Westby):  pamelaw@eauclaire.lib.wi.us   Ph: 715-839-5001

Deputy Director (Kimberly Hennings):  kimberlyh@eauclaire.lib.wi.us   Ph: 715-839-6225

Deputy Director (Shelly Collins-Fuerbringer):  shellyc@eauclaire.lib.wi.us   Ph: 715-839-5063

Webmaster | Site Feedback:  mikep@eauclaire.lib.wi.us    Ph: 715-833-5312

Community Resource Specialist (Libby Richter): libbyr@eauclaire.lib.wi.us   Ph: 715-839-5061

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