Common Questions
What are the new library hours?
Monday 9 a.m.–8 p.m. | Tuesday 9 a.m.–8 p.m. | Wednesday 9 a.m.–8 p.m. | Thursday 9 a.m.–8 p.m. | Friday 9 a.m.–6 p.m. | Saturday 9 a.m.–6 p.m. | Sunday Closed [Updated Sept. 8]
Do I need to make an appointment?
Nope! Customers may visit the library to browse materials, use computers (1-hour guarantee), and access other services during open hours. No appointments needed.
How do I pick up my reserved materials?
Once you receive a notification that your items are ready, simply visit the library, enter the building, and retrieve them from the on-hold selves. You will need to bring your library card and check out your materials.
➜ Find more answers to common questions here.
Updated 9/8/21
Contact Us
You can get personal help from your library over the phone, via email, and through online chat. Staff is generally unavailable on holidays when the library is closed.
Numbers & Email
- General questions: 715-839-5004 • reference@eauclaire.lib.wi.us
- Youth Services: 715-839-5007 • ysstaff@eauclaire.lib.wi.us
- Account-related questions: 715-839-5003 • circstaff@eauclaire.lib.wi.us
- Critical Resources (food, shelter, mental health, etc.): 715-839-5061 • libbyr@eauclaire.lib.wi.us
Chat Hours
Monday–Thursday: 9 a.m.–6 p.m.
Friday–Saturday: 9 a.m.–5:45 p.m.
Sunday: Closed
View additional contact information here.
Library Hours: reference@eauclaire.lib.wi.us Ph: 715-839-5005
Item Availability: reference@eauclaire.lib.wi.us Ph: 715-839-5004
Automated Telephone Renewals:
circstaff@eauclaire.lib.wi.us Ph: 866-697-3639
Checkout, Holds, Renewals, Returns, Overdue items & Fines, Book drops:
circstaff@eauclaire.lib.wi.us Ph: 715-839-5003
Children’s & Youth Services: ysstaff@eauclaire.lib.wi.us Ph: 715-839-5007
Library Programs & Events: isas@eauclaire.lib.wi.us Ph: 715-839-5094
Art Exhibits: isas@eauclaire.lib.wi.us Ph: 715-839-5094
Meeting Rooms: Ph: 715-839-5004
Home Delivery Services: kathyh@eauclaire.lib.wi.us Ph: 715-839-4857
Community Information: reference@eauclaire.lib.wi.us Ph: 715-839-5004
Internet & Computer Resources: reference@eauclaire.lib.wi.us Ph: 715-839-5004
Interlibrary Loan: reference@eauclaire.lib.wi.us Ph: 715-839-5004
Information & Reference (Voice): reference@eauclaire.lib.wi.us Ph: 715-839-5004
Information & Reference (Fax): Ph: 715-833-5310
Friends of the Library: friendsofthelibrary@eauclaire.lib.wi.us Ph: 715-831-5301
Administration: admstaff@eauclaire.lib.wi.us Ph: 715-833-5318
Library Employment: kimberlyh@eauclaire.lib.wi.us Ph: 715-839-6225
Library Director (Pamela Westby): pamelaw@eauclaire.lib.wi.us Ph: 715-839-5001
Deputy Director (Kimberly Hennings): kimberlyh@eauclaire.lib.wi.us Ph: 715-839-6225
Deputy Director (Shelly Collins-Fuerbringer): shellyc@eauclaire.lib.wi.us Ph: 715-839-5063
Webmaster | Site Feedback: mikep@eauclaire.lib.wi.us Ph: 715-833-5312
Community Resource Specialist (Libby Richter): libbyr@eauclaire.lib.wi.us Ph: 715-839-5061
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