Technology Services

Hey! Need some help using your computer or electronic device? Check out our ‘Tame Your Tech’ appointments below! (Individual Tame Your Tech appointments are on pause. Please contact Information & Reference staff at 715-839-5004 for assistance).

Wi-Fi Hotspots

The library loans Wi-Fi Hotspots, which provide Internet access at home or on the go, and are compatible with most laptops, smartphones, and tablets. Library cardholders may borrow a Wi-Fi Hotspot for 14-day check out by placing a hold through the MORE catalog, or by contacting Information & Reference at 715-839-5004. Instructions for use are provided with the device, which is portable so you can connect your device anywhere the T-Mobile network provides coverage. Check their coverage map for details.

Place a hold on a Wi-Fi Hotspot now!

Franklin T10 User Guide

Franklin T10 Mobile HotSpot Quick Start Guide English and Spanish

Need assistance troubleshooting? Please contact T-Mobile Customer Service: 1-800-937-8997.

If you need your device’s phone number, please call Information & Reference at 715-839-5004. You will need to provide the barcode number that appears on the luggage tag.

Internet and Wi-Fi

The library provides Internet access and Microsoft Office Suite products on:

  • 24 public computers on the 2nd floor;
  • 6 computers for Teens grades 7-12 in the Teen Lounge;
  • 2 computers for youth grades 3-6 in the Youth Services area.

Wi-Fi is available throughout the library, no password required!

Print, Copy, and Scan

Printing from a Computer

All Internet computers are connected for both black and white, and color printing. Duplex printing is available. Black and white pages cost 10¢/side, and color pages cost 25¢/side.

Remote Printing

If you wish, you may send a document to our printers from your personal device using our Remote Printing Service.


One self-service, color copier is available.


A free, self-service scanner is available, allowing you to email or save a photo or document.

Notice: We do not currently offer fax service.