Request a Test Proctoring Appointment at the Library

L.E. PHILLIPS MEMORIAL PUBLIC LIBRARY
Reference Services

Effective Date: 1/3/2023
Authored By: Stephanie Schulz
Authorized By: Elizabeth Steans
Date of Review: 1/3/2023

In support of our mission to promote lifelong learning, the L.E. Phillips Memorial Public Library offers test proctoring services upon request. Approval of proctoring requests depends on the availability of staff, study rooms, and technology.

REQUESTING A PROCTORING APPOINTMENT
• Proctoring requests must be made at least two weeks in advance and no more than two months in advance.
• All tests must be scheduled during the library’s operating hours and must be completed at least 30 minutes prior to closing.
• The library cannot guarantee a specific proctor. Test-takers might check in with one staff member and check out with another.

LIBRARY STAFF ARE ABLE TO…
• Verify the test-taker’s ID.
• Secure the test-taker’s phone and other personal belongings.
• Enter any necessary proctor passwords or codes.
• Provide a reasonably quiet private study room.
• Provide Internet access and a laptop with a webcam.
• Monitor the session intermittently from outside the study room.
• Mail paper exams. Note: The test-taker or examining institution must provide the envelope and postage.

LIBRARY STAFF ARE NOT ABLE TO…
• Provide constant monitoring.
• Control noise or activity outside the study room.
• Modify computer settings.
• Guarantee the test-taker does not use unauthorized resources. Compliance is on the honor system.
• Sign any forms guaranteeing services the library is unable to provide.

RESPONSIBILITIES OF THE TEST-TAKER
While proctoring services are free, the test-taker is responsible for any monetary costs incurred, including postage, printing costs, and any fees charged by the examining institution.

If the test-taker needs to cancel or reschedule a proctoring appointment, they must contact the library to inform them of the change. “No-call, no-shows” will not be rescheduled and may be refused proctoring services in the future.

If the test requires multiple sessions, the test-taker is responsible for scheduling all sessions in advance and completing the sessions in a timely manner. The library will hold unfinished tests for two weeks before discarding them.

The test-taker accepts the potential complication of factors outside the library’s control. In the event that a test is interrupted or delayed by a library emergency, power failure, inclement weather, technical failure, or other emergent situation, the library will make a reasonable effort to reschedule the session as soon as possible.

The test-taker is also responsible for...
• Verifying that the library’s proctoring services meet the examining institution’s requirements.
• Coordinating the transfer of the test from the examining institution to the library.
• Providing a valid photo ID and any other documentation the examining institution requires.
• Bringing all necessary supplies.
• Following the provided rules of the test on the honor system.

RESPONSIBILITIES OF THE EXAMINING INSTITUTION
The examining institution is responsible for...
• Informing the test-taker of any test guidelines, instructions, and pre-test requirements.
• Verifying that the library’s proctoring practices meet their needs.
• Communicating with the library prior to the test to establish credibility and provide necessary instructions.