Park & Pickup Service Has Resumed
Our “Park & Pickup” materials pickup service has resumed. This means you can once again retrieve the items you have on reserve. The service has been modified to make it both easier and safer. Detailed info: www.ecpubliclibrary.info/park-n-pickup
How Park & Pickup Works
You may reserve books and other materials through the library’s online catalog. Once you receive a notification your items are ready, you must schedule a pickup appointment. Library staff will schedule pickup appointments into 50-minute windows available Monday through Saturday. As before, materials will be placed on special shelves in the library’s lower level lobby. (Pickup via the main entrance is unavailable.)
You can access the pickup area from the library’s lower level parking lot off S. Dewey Street. Simply park in the lot, pick up your materials in the lobby, and exit. For your convenience, materials will already be checked out. Library staff will sanitize the pickup area between appointment windows.
Drop Boxes Are Open
For returning materials, drop boxes in front of the library and around the city have reopened.
Other In-Person Library Services Remain Paused
In-person library services have been paused since November 16 due to concern over public safety in the face of the COVID-19 pandemic. While Park & Pickup has resumed, In-Person Library Appointments (for browsing and computer use) are unavailable until further notice. Library leadership will continue to examine community and county health data to determine when in-person library services may safely resume.
Many Services Still Available
- Along with materials pickup, the library is also able to resume its free grocery pickup service. To learn more, call 715-839-5061 or email email@example.com.
- Parents and families can contact the library’s Youth Services department to learn about personalized book bundle pickup options at firstname.lastname@example.org and 715-839-5007.
- Customers are strongly encouraged to access the library’s numerous online offerings such as e-books; audiobooks; movie and music downloads; online storytimes and other virtual programs; reference services; and more. These services can be accessed through our website and Facebook page.
You can get help from library reference staff over the phone (715-839-5004), via email (email@example.com), and through online chat. More information, including hours, specific department numbers, and the chat interface can be found at www.ecpubliclibrary.info/contact-the-library.